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You may have wondered, is live chat really that important?
To answer your question, it really is.
Explore crucial industry statistics. Understand the influential role live chat plays in fostering business success and customer satisfaction.
44%
of customer say that live chat is crucial on a website
85%
of businesses will offer live chat on their website by 2023
60%
increase in customer spending when using live chat
87%
website satisfaction rate for live chat users
40%
increase in conversions when using live chat
Elevated Engagement. Unmatched Relationships.
Seamlessly turn every chat into a compelling, strong bond with your customers, leveraging the dynamic power of our intelligent platform, leading you towards unrivaled growth.
Intuitive Interface
Engage, interact, grow. Delight in seamless conversations using analyzee chat's intuitive interface - an accelerant for your customer satisfaction journey.
Automated Email Support
Stay seamlessly connected, always. If users momentarily go inactive, analyzee Chat's automated email support ensures your crucial messages are still promptly received.
Real-Time Engagement
Chat, assist, captivate. With analyzee chat's real-time engagement, respond to customer queries swiftly, paving the way for boosted customer satisfaction and loyalty.
Quick Response System
Respond, resolve, rejoice. With analyzee chat's quick response system, ensure your customers are never left waiting. Enhance satisfaction with speedy replies and faster issue resolution.
Take your business to the next level.
FAQ
You have questions? We have answers.
analyzee Chat comes equipped with efficient chat management capabilities. Your support team can handle multiple chat conversations simultaneously through a user-friendly interface, ensuring no queries go unanswered.
Our chat services are designed with your privacy in mind. We use encryption protocols to protect your conversations from unauthorized access, ensuring that sensitive information remains confidential.
With analyzee Chat, you have the flexibility to customize the chat widget's appearance and behavior to match your website's branding and design. Tailor the chat experience to align with your business needs.
Yes, analyzee Chat is designed with user engagement in mind. If a user is inactive for 15 minutes, the system automatically sends out emails containing unread chat messages. This ensures that all your communications are delivered accurately and get the attention they deserve.
Implementing analyzee Chat on your website is swift and straightforward. Once the analyzee script is integrated (a process taking less than a minute), you can activate the live chat feature directly from your dashboard with a single click.
Certainly. For a seamless and branded experience, you can choose to remove the analyzee branding from the live chat popup. This service is available for a monthly fee of $100.
Remember, our FAQ is here to help you find answers to common questions. If you have other queries or require more detailed information, feel free to contact our support team at support@analyzee.io or through our chat service.